Nova's Scotia Premier Import Store

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Refund Policy

Last Updated: 20-08-2023

Thank you for shopping at Plaid Place. We strive to provide you with high-quality products and a seamless shopping experience. If you're not entirely satisfied with your purchase, we're here to help.


You have 7 calendar days to return an item from the date you received it. Exchange or credit only unless item is defective, then it will be replaced upon return to the store. Items must be unworn, in original packaging, and tags still attached. It must also be in the original packaging.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain number of days, depending on your card issuer's policies.


If you need to exchange an item for a different size or color, please contact us at or within7  calendar days of receiving your item. We'll provide instructions on how to proceed with the exchange.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our refund policy, please contact us at or We're here to assist you and ensure that you have a satisfying shopping experience with us.